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Getting Started on a Resume
How to create a good cover letter
Cover letters for Email (definitely worth the read)
Power Verbs

It is important to keep in mind that this is a supplement to the Career Placement Manual, not a substitute. Use the worksheets on this page to help you prepare for creating your resume. You can then use the Career Placement Manual to help you decide which resume and cover letter is best for you.

Getting Started

  • Make sure your resume accurate! If you think you do not meet every requirement for a certain job, do not lie on your resume to get the interview. Many job descriptions are the company's best case scenario - NOT the only qualifications. The best thing you can do is be honest on your resume and turn in the application. The worst they can do is say no. But if it's later discovered you lied to get your job there is a good chance you would be fired and you will most certainly lose your Aggie Job Link privileges.

  • Don't combine GPA's. If you are a tranfer student or attended multiple schools, DO NOT combine your GPA's. If you list your GPA you must list them separately for each institution you attended. Also, most people don't know this but transcripts listed in sisweb automatically combine your gpa. Make sure you quote the separate GPA's because your official transcripts will ONLY post your UC Davis GPA.

  • Come see us! Not sure what to do? Don't know if you should include something in your resume? Come by and ask an advisor. We're here to help you.

Creating a Noticeable Resume

Your resume is a powerful marketing tool (perhaps the most powerful) in getting interviews. In many cases, it (and your cover letter) can be your only tool for getting your foot in the door of major companies. To make your resume stick out in the sometimes thousands of unsolicited resumes popular companies receive weekly, you should make it clear, concise, appealing, and informative. Your objective is to communicate what makes you stand out above other candidates. In short, you want to write a resume that will actually get read, and will stick in the mind of the person reading.

The first step in the recipe for creating great resumes is listing all the "ingredients." Grab a pen and paper and answer the following questions; or, fill in the boxes and print this form. Keep in mind that anything typed beyond the scrollbars will not print.

Many people don't think they have any resume material to list. Even if you're still an undergraduate, or have barely finished college, chances are you have a lot of good material to put on your resume to make employers notice you. The following excercises will help you thoroughly assess your professional abilities, technical skills, personal atributes, experiences, and accomplishments.

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What are my skills?

What are my major skills and abilities?

Look for relevant "life skills" that are transferable and can be used in a variety of different employment settings. Examples of these skills are organizational, analytical, time management, leadership and communication skills. To begin, think about situations in which you have appplied these skills. Some experiences you may want to consider are: putting yourself through college (part-time and full-time jobs), military service, unique college experiences (were you ever a resident advisor or peer counselor), clubs, fraternities and sororities, sports, etc....list as many as you can.

What are my technical or field-specific skills and abilities?
List skills and qualities that will meet employers' needs, such as computer applications (list all), computer programming, cash handling experience, clerical duties, bilingual communication, customer service, conflict mediation, management skills, etc.

What are my important personal attributes? How can I relate them to the job force?
Employers look for distinguishing characteristics that tell them you can handle situations that occur on a daily basis in their industry. These situations may involve dealing with high pressure situations, having a high energy level, willingness to assume responsibility, conflict mediation, and dedication. It is important to not only list your experiences, but also how they have contributed to your achievements.

Can't think of any? Did you play any sports? Were you in any clubs? Did you hold any positions in those sports or clubs? What types of projects did your clubs and organizatins do? What was your role in these projects? Were you active in church? Did your club/organization/church do any charity work? What was the result of this work? What was your role in this?

Make a 3 column list of your personal attributes, relevance to your job performance, and the place or situation that they occured.

Personal Attributes

How they relate to your job performance

Place or situation in which they occured

What are my important achievements?
Nothing speaks louder about you than your accomplishments. Along side your skills, one of the first things an employer looks at is your achievements. Identify at least 3 accomplishments for each example or situation you listed above. Your responses in this section may help you identify challenges and problems you have faced and overcome. Take pride in your solutions and be prepared to list and discuss them.

I'm not sure what I've done that's noteworthy...
Not sure of some of the things you've done? Here are some ideas that may help you "get the gears moving." List as many items as you can for each question.

  • What can I do that's better, faster, or cheaper than other people?
  • Have I ever achieved results with little or no supervision?

  • Have I ever increased membership/participation, sales, donations, or use?

  • Have I ever accepted more responsibility or taken on projects outside what was required?

  • Have I ever saved my organization/fraternity/club/team/church any money or eliminated waste and inefficiency?

  • When have I demonstrated good leadership skills or exhibited good team-player skills?
  • Have I ever helped someone identify and/or solve problems?

  • When have I maintained a consistently high-level of performance?
  • Have I ever created new methods or systems and procedures? What about the time when I created a database for all of my fraternity's donations, contributions, and charitable acts?

  • Have I ever refined the nature of an existing task?

  • Have I ever suggested a new service, product or project; and has that suggestion been accepted?

  • Have I ever reorganized or improved an existing system?

  • Have I ever tutored anyone? Did their grades improve?

  • What new goals and objectives have I established?
  • Have I ever trained or supervised another person/group? What were the results?

  • Have I ever lead a sub-group of any of the organizations I've been in? What about that church youth group I lead for a year? How about the time I took charge of all the advertising and recruiting for the Fall Rush of my Sorority?

  • Have I ever accomplished something others could not?

  • Have I ever coordinated an event or project? Was I ever a team leader?

  • Do I motivate others?

Don't forget to emphasize your results. Emphasizing and quantifying your results gives prospective employers a sense of how you went about an assignment or project and the end-result of your actions. A quick way to get a prospective employers attention is by showing them the "bottom line."

"Why would companies be interested in this information?" you ask? Consider how this sounds: "Organized all fraternity charity events, resulting in contributions of over $6,000.00" versus "Organized all fraternity charity events." Another example: "Developed diplomacy and descretion in dealing with customers in a fast-paced environment" as opposed to "Sales clerk."

Do I need to priortize my skills?

The next step in creating a great resume is priortizing your skills. To do this, you must first identify your primary career objectives. You can then decide which skills and experiences to emphasize and which ones to omit. If you are still unsure about a career decision, consult one of the counselors in the Internship and Career Center. They can help you come to a decision.

Ideally, each resume you produce will be tailored to fit the specific job you are applying for. This is not always possible however. In situations where this is not possible, target your resume toward your primary career/job objective. You can then use your coverletter to emphasize or add job-specific skills.

Primary Career Objective

List the principal abilities, skills, attributes and experiences desired by employers in this field.

Abilities

Skills

Attributes

experiences

Now you have the ingredients for a great resume. The next step in this recipe is deciding what type of resume you want to use. For more information on creating resumes, curriculum vitaes, and cover letters, along with some really good examples, click here or come talk to a coordinator.

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Power Verbs

Power verbs, such as those listed below, are words that leap off resumes and letters and tell the reader what you do without being passive. "I saw the doctor do surgery" becomes "I observed surgical techniques". "I took the animal's temperature" becomes "I monitored animal health." Power verbs show that you learned valuable experience from mundane tasks.

Power Verbs for Your Resume

Management Skills
Accelerated
Adjusted
Administrated
Admitted
Advanced
Allowed
Amended
Analyzed
Appointed
Apprised
Ascertained
Assigned
Attained
Bolstered
Chaired
Conducted
Consolidated
Contracted
Coordinated
Dedicated
Delegated
Designated
Developed
Directed
Employed
Empowered
Evaluated
Executed
Fostered
Hired
Improved
Increased
Interceded
Interviewed
Led
Organized
Oversaw
Planned
Prioritized
Produced
Realized
Recommended
Regulated
Reinforced
Reviewed
Revived
Sanctioned
Scheduled
Streamlined
Strengthened
Supervised
Valued

Communication Skills
Addressed
Admitted
Aided
Apprised
Arbitrated
Arranged
Articulated
Attested
Authored
Collaborated
Composed
Comfirmed
Convinced
Corresponded
Deciphered
Developed
Directed
Drafted
Edited
Elicited
Enlisted
Formulated
Influenced
Indicated
Inferred
Interpreted
Lectured
Mediated
Moderated
Negotiated
Persuaded
Promoted
Publicized
Reconciled
Recruited
Reinforced
Related
Served
Smoothed
Solicited
Spoke
Suggested
Translated
Transmitted
Updated
Verified
Wrote

Research Skills
Acquired
Attested
Certified
Clarified
Collected
Compared
Concluded
Consulted
Critiqued
Deciphered
Diagnosed
Elicited
Evaluated
Examined
Extracted
Identified
Inspected
Interpreted
Interviewed
Investigated
Judged
Organized
Queried
Questioned
Raised
Related
Reported
Reviewed
Scrutinized
Sought
Studied
Submitted
Summarized
Supplemented
Surveyed
Synthesized
Systematized
Tailored
Updated
Verified

Technical Skills
Activated
Added
Adjusted
Advanced
Altered
Assembled
Built
Calculated
Charted
Computed
Constructed
Converted
Debugged
Deciphered
Designed
Devised
Engineered
Fabricated
Formatted
Maintained
Mobilized
Modernized
Modified
Operated
Overhauled
Programmed
Rated
Refined
Remedial
Remodeled
Repaired
Secured
Solved
Streamlined
Submitted
Supplemented
Synthesized
Traced
Transmitted
Updated
Upgraded
Verified

Teaching Skills
Accomplished
Acquired
Adapted
Advanced
Advised
Allowed
Authored
Clarified
Coached
Communicated
Cooperated
Coordinated
Correlated
Demystified
Developed
Enabled
Encouraged
Evaluated
Explained
Facilitated
Fostered
Guided
Informed
Instructed
Licensed
Persuaded
Prescribed
Regarded
Reinforced
Reported
Served
Set Goals
Settled
Stimulated
Studied
Substantiated
Trained

Financial Skills
Accomodated
Acquired
Activated
Added
Adjusted
Administered
Advanced
Allocated
Allowed
Alleviated
Analyzed
Appraised
Approximated
Audited
Balanced
Budgeted
Calculated
Charted
Computed
Devaluate
Developed
Disbursed
Eased
Endorsed
Enumerated
Estimated
Figured
Forecasted
Indicated
Managed
Marketed
Planned
Projected
Raised
Rejuvenated
Reported
Researched
Sanctioned
Secured
Solicited
Substantiated
Supplemented
Sustained
Tailored
Transacted
Updated
Valued
Verified

Creative Skills
Accomodated
Acted
Added
Adjusted
Alleviated
Altered
Articulated
Brainstormed
Commissioned
Compared
Composed
Conceptualized
Constructed
Created
Customized
Designed
Developed
Directed
Displayed
Envisioned
Established
Fashioned
Founded
Illustrated
Improvised
Initiated
Innovated
Inspired
Instituted
Integrated
Introduced
Invented
Modeled
Originated
Performed
Planned
Refined
Rejuvenated
Revamped
Revitalized
Revived
Shaped
Smoothed
Suggested
Tailored
Updated
Visualized

Helping Skills
Accelerated
Accomplished
Adjusted
Aided
Ameliorated
Assessed
Assisted
Brainstormed
Clarified
Coached
Consented
Contributed
Consulted
Cooperated
Counseled
Guided
Demonstrated
Diagnosed
Educated
Enhanced
Estimated
Expedited
Extended
Extracted
Facilitated
Familiarized
Guaranteed
Guided
Held
Helped
Involved
Justified
Lightened
Motivated
Procured
Rectified
Referred
Rehabilitated
Relieved
Remedied
Represented
Reserved
Served
Smoothed
Suggested
Updated
Verified

Clerical or Detail Skills
Accomodated
Aided
Approved
Arranged
Catalogued
Charted
Classified
Collected
Compiled
Composed
Contributed
Delivered
Dispatched
Executed
Exercised
Generated
Implemented
Indexed
Inspected
Issued
Linked
Measured
Minimized
Monitored
Operated
Organized
Polished
Prepared
Processed
Purchased
Queried
Rated
Recorded
Reserved
Retrieved
Screened
Scrutinized
Settled
Specified
Submitted
Systematized
Tabulated
Validated

Verbs for Accomplishments
Accomplished
Achieved
Advanced
Alleviated
Amended
Augmented
Authored
Boosted
Centralized
Certified
Committed
Conducted
Eclipsed
Elevated
Empowered
Enlarged
Enriched
Excelled
Expanded
Finalized
Fulfilled
Grew
Improved
Launched
Multiplied
Orchestrated
Pioneered
Realized
Rectified
Reduced
Reformed
Relieved
Resolved
Restored
Revamped
Revived
Satisfied
Spearheaded
Streamlined
Substantiated
Synthesized
Transformed
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Cover Letters

General Cover Letter Do's and Don'ts
Email Cover Letters

General Cover Letters

Whenever you apply for a job (or, sometimes, for specific internships) you must attach a cover letter to your resume and/or job application. A cover letter is important because it:
  • Introduces you and your resume.
  • Explains why you'd like to work for that particular organization.
  • Promotes your candidacy for the job.
  • Can make the difference between landing an interview for the job or having your resume discarded.

Keep in mind that many companies receive hundreds of resumes. Chances are many of them will be impressive; so the competition will be high. A good cover letter will bridge the gap between your personal qualifications and the many other impressive resumes they have collected.

General Cover Letter Do's and Don'ts:

Do

  • Use the same color, paper, and font you used in your resume. The cover letter and the resume should match.

  • Address your cover letter to a specific individual. Try to find out who the "hiring authority" is. It's not always easy to find the name of the specific hiring manager, but try to do so if at all possible. Usually, you can just call the company and ask who the hiring manager is for a given position. The worst-case scenario is that your letter will begin "Dear Hiring Manager for [name of position]:"

  • Address your cover letter for a specific position. This should be mentioned in the first paragraph. If you're answering an ad, it's easy to target your letter to a specific job. However, if you're making cold contacts to employers, you'll have to do some research to find out what positions that the company offers fit your qualifications.

  • Show that you know something about the company and the industry. This is where your research comes in. Try to incorporate specific company knowledge, making it clear that you did not pick this company out of the phone book. Demonstrating knowledge of the employer is not a mandatory part of cover letter, but it's a great touch that will often win favor in the eye of the employer.

  • Make sure your cover letter is direct and to the point. Length matters, but not more than content. Use this opportunitiy to show the company that you have done a lot of research on them. Reiterate your knowledge in your letter.

  • Use specific examples whenever possible. Be very specific when describing your skills and qualifications. Use concrete examples to demonstrate your claims about yourself. Determine the skills and experiences that specifically qualify you for the job you're applying for, and describe those in your letter. If you do not have a lot of solid experience in the field you are trying to enter, remember to focus on key skills that can easily transfer from your previous work experience to the job at hand.

  • Use terms and phrases that are meaningful to the employer. (This is where your industry research and networking come in.) If you are applying for an advertised position, use the requirements in the ad and put them in BOLD type.

  • Request for action and specific description of your planned follow-up action. Don't be vague about your desire to be interviewed. Come right out and ask for an interview. Then, take your specific action a step farther and tell the recipient that you will contact him or her in a specified period of time to arrange an interview appointment. Obviously, if you say you will follow up, you have to do so. If you take this proactive approach and follow up, you will be much more likely to get interviews than if you did not follow up. This follow-up aspect is another good reason to obtain the specific name of the hiring manager.

  • Always run Spell Check before you print the letter, but also proofread it yourself carefully for typos, proper grammar, and accuracy. Have someone with an eye for detail or an ICC staff member critique and proof your cover letter before you mail it.

Don't

  • Use a generic, "one size fits all" cover letter. Never copy cover letters. You must write a different cover letter for each job for which you apply. Each cover letter should be targeted to a specific job/organization.

  • Start your letter with: "Dear Sir or Madam" or, worst of all, "To Whom It May Concern." That lazy approach shows the employer that you were not concerned enough to find out whom your letter does concern.

  • List several possible positions or say that you're willing to consider any position. If you do, the employer will see you as unfocused or even desperate.

  • Write a long, unnecessarily worded cover letter. Try to keep the length down to one page (unless absolutely necessary to go longer). Do not repeat information already contained in your resume. Instead, use the cover letter to expand upon information not included in your resume or to summarize key points of your resume. Be concise, to the point, and succinct. The average cover letter is reviewed in 8 seconds, so you must really draw them in within the first paragraph and entice them to read on!

  • Exaggerate your skills or experience. Even if you don't think you qualify for a position, NEVER exaggerate. Keep in mind that most job descriptions are for the IDEAL candidate. Often there will be some latitude in qualifications.

  • Leave your phone number (home or cell) and have your answering machine be non-professional! Don't have cute songs or weird "what's up" stuff. Also remember to indicate to any roommate(s) that you may be expeting a call, so they know to answer the phone professionally.

 

Email Cover Letters

Because more companies today advertise online, responses are to be met through emailing of resumes and cover letters. Here are specific do's and don'ts for email cover letters.

Email Cover Letter Do's and Don'ts:

Do

  • Know the rules of a dynamic cover letter. Before you even think of sending an email cover letter, first make sure you understand all the rules and guidelines for writing a dynamic cover letter.

  • Always use standard cover letter protocol. Just because it's an email, doesn't mean you should abandon standard business letter writing guidelines. Thus, make sure to include a salutation (Dear Ms. Smith) and a standard closing (such as "sincerely"). Leave blank lines between paragraphs. Avoid the use of emoticons, abbreviations, wild colors, and other cool techniques and shortcuts used in everyday emails.

  • Keep your cover letter short. Brevity is critical with an email cover letter. Focus on your key selling points. Most experts say that at most, your cover letter should be two to three paragraphs and under 150 words. For email cover letters, the idea is that it should not be any longer than one screen in length.

  • Take advantage of keywords. Use pertinent keywords to the job you are seeking, and focus on key industry buzzwords and critical skills sets. Noun phrases become more important than action verbs. Because your cover letter may be filed into a database, using critical keywords will enhance the likelihood that your cover letter and resume will be retrieved in a future search.

  • Stick with plain styling (ASCII text). Write your cover letter in your favorite word processor, but strip away all formatting once you've completed editing it by saving the file as "plain text." Because some email packages allow you to manipulate font style, color, and size, make sure your email is also being sent in plain text -- black font, normal size and typeface (10 point, Arial, Helvetica, Times Roman), on a white background.

  • Check your line length. Make sure your lines are no more than 60 characters in length. Some email packages automatically do word wrap for you (much like word processing software), but you should check. You don't want your cover letter to arrive fragmented on multiple lines.

  • Test your message before sending it to the company. Even if you're sure your letter is perfect, send it to a friend or another one of your email accounts first and check for the content and style one more time.

Don't

  • Waste your subject line. Don't ever leave the subject line of your email blank, but don't waste it by just inserting the job number (unless that is what is required). Instead, use the subject line to entice the reader into your cover letter. For example, for a director of nursing position, say something such as: "experienced nurse for director of nursing position."

  • Email using a non-professional sounding email address. If you are using one other than your UC Davis email, make one using your name or initials and not a nickname that the company may not understand.

  • Bother with attachments (unless requested to do so). Some companies actually block all emails with attachments; thus, your email would never even be received if you used an attachment.

  • Hit "send" without thoroughly spell checking and proofreading your email letter. Don't just rely on your email software's spellchecker. Take the time to really proofread it. A simple typo could be the downfall of a brilliant cover letter. Avoid all mistakes.

  • Leave your phone number (home or cell) and have your answering machine be non-professional! Don't have cute songs or weird "what's up" stuff. Also remember to indicate to any roommate(s) that you may be expeting a call, so they know to answer the phone professionally.

Samples

These cover letters are a good example to compare to and get ideas from. Your cover letter will stand out more if you write your own before looking at these examples. Please do not just plug your information into these examples. If you do, you will have a very boring and unoriginal cover letter that will not get much attention from an employer.

Your Address
Your City, State, ZIP
Your telephone/cell phone with area code
Your email address

DATE

Person you are writing to and their Title (if you don't know, put "Intern Coordinator")
Their organizatioin/company name
Their address
Their suite/Room # (if applicable)
Their City, State, ZIP

Dear Ms./Mr./Dr. (employer's last name) or Intern Coordinator:

First Section: Introduce yourself. This can be done in a couple of short sentences or you can use a full paragraph. Mention your name, your position in life (UC Davis Senior, etc..) You must also try to capture the reader's attention and entice them to read further. Provide information about the benefits the employer will receive from you, and helps you stand out from all the other job-seekers who want the job. Also indicate how you heard about the job opening and/or the name of the person who informed you of the position. If the hiring authority recognizes that name, that can help you get noticed. Mention the specific job title and say that you are enclosing a resume that shows how you are qualified for that particular job.

Second Section: This section can be more that one paragraph long! You can say what you need to say in as many paragraphs as you'd need, but remember to be concise and honest. You need to describe three things to the reader, as they pertain to the internship/job, convincing them of why you are perfect for this position: your knowledge/experience (courses, work, life), your skills (language, technical, research, etc..), and your special, unique attributes (personality and/or abilities, such as being creative, a person who works well under high stress or deadlines, etc...) Also try to show some enthusiasm and interest in this organization. Say something positive that shows you have researched their Web site or read a recent newspaper article about this organization. Provide more information about how you can provide the benefits you mention in the first paragraph. Why would you make a "good fit" with this job/organization and how can you contribute? What have you done that is similar? Give an example from your past work, classroom, or extracurricular experience.

Third Section: Close by indicating how interested you are in this position and thank the reader for their time and consideration. You must also put the employer on notice that you plan to follow-up within a specified time. For example, "I am eager to meet with you to discuss this opportunity. I will be available for an interview at a time convenient to you." Give them your phone number(s) and email address again, and tell them you look forward to hearing from them.

Sincerely,

An appropriate close has four spaces between "Sincerely" and your typed name. (Do not forget to sign your letter in the space above your typed name.)
Type your name here

Enclosure (refers to your resume)

Cover Letter Samples

Cover Letter 1
Cover Letter 2

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